GENERAL CONDITIONS OF SALE
These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders of products through the website www.quoddesign.com and govern all relations between the company QUOD SOCIETÀ COOPERATIVA via Mercato 1b – 07100 Sassari P.I. 02752810909 and its customers on the internet (hereinafter referred as the “Customer”).
These General Terms and Conditions of Sale are an integral and substantial part of the purchase contract and placing an Order implies the whole acceptance by the Customer.
1. GENERAL PROVISIONS
QUOD SOCIETÀ COOPERATIVA via Mercato 1b – 07100 Sassari P.I. 02752810909, offers for sale, on www.quoddesign.com its products and carries out its e-commerce activity exclusively to its end users who are “consumers” (hereinafter “Customers” or “Customer”) being defined as individuals acting for purposes out of their trade, business or professional activity.
The Customer, at the time of placing the order should read the general terms and conditions of sale and expressly declares to accept them without reservation.
The transmission of the Order and its confirmation by the Customer materialize the full acceptance of the General Conditions of Sale. In this regard, it is recommended the Customer to download, save or print the General Conditions of Sale in force at the time the Purchase Order is sent. In any case, the Customer will be bound by the General Terms and Conditions of Sale in force at the time of his purchase.
The products are sold directly by the Company QUOD SOCIETÀ COOPERATIVA with registered office in Italy at via Mercato 1b – 07100 Sassari P.I. 02752810909
For any information please contact the following e-mail: firstname.lastname@example.org
Before submitting the purchasing order the Customer will have the opportunity to see the General Conditions of Sale and a summary of information on the characteristics of each product ordered and the relevant price (including all applicable fees and taxes), means of payment that can be used to purchase each product, method of delivery of the products purchased, method of handling complaints, the cost of shipping and delivery; as well as references and the geographical address and e-mail of QUOD SOCIETÀ COOPERATIVA and the date by which QUOD SOCIETÀ COOPERATIVA undertakes to deliver the goods. The contract is concluded when QUOD SOCIETÀ COOPERATIVA receives, via computer, the order form, after verifying the correctness of the data.
4. WARRANTIES AND INDICATION OF THE PRICES OF PRODUCTS
On www.quoddesign.com are offered our very exclusive QUOD SOCIETÀ COOPERATIVA
The main characteristics of products are shown on the website within each product description sheet. The images and colors of the products offered for sale on www.quoddesign.com may not exactly correspond to the real ones due to the effect of the Internet browser or monitor used.
To pay the price of the products and the related shipping fees and delivery expenses (in case they are included), QUOD SOCIETÀ COOPERATIVAaccepts immediate payment with Paypal Account or Credit Cards.
For credit cards payement pay with the paypal express checkout, no account needed.
6. CUSTOM FEES
International orders might have to pay customs fees when they receive their orders. This depends entirely on the destination country and it’s beyond QUOD SOCIETÀ COOPERATIVA control. We can’t mark orders as gifts or undeclare the actual value.
The amount customers have to pay depends entirely on the destination country and their laws. Some countries wave customs fees on orders valued at less than a certain price. Some may charge extra handling fees. It all depends on your destination custom location.
7. CONFIRMATION OF RECEIPT OF THE ORDER
QUOD SOCIETÀ COOPERATIVA confirms by e-mail, to the Customer the acceptance of the Order. The contract of sale will be considered concluded only from the time of the Order Acknowledgment is released by QUOD SOCIETÀ COOPERATIVA
8. SHIPPING AND DELIVERY
The product purchased will be delivered to the address specified by the Customer. The Customer has in any case the right to demand delivery of the product to a person of his choice.
At the time of delivery the signature of an adult older than 18 will be required. No deliveries will be made to PO boxes.
For every Order made, QUOD SOCIETÀ COOPERATIVA makes the invoice of the product delivered, sending it via e-mail to the Order holder , pursuant to D.P.R. 445/2000 and D. Leg. 52/2004. For the issuance of the invoice we will refer to the data provided by the Customer when Ordering. No change in the invoice will be possible after its issuance.
All purchases will be shipped via courier from Monday to Friday, excluding national holidays and public holidays. QUOD SOCIETÀ COOPERATIVA is not responsible for unpredictable delays.
Deliveries will be made within a maximum period up to 30 working days.
May happen, for our internal company organizzation, that we could ship collected goods order in separated time, this because the physical availablility, restock time, or productors delay or direct shipping from the factory.
9. RIGHT OF WITHDRAWAL
The Customer has the right to terminate his contract with QUOD SOCIETÀ COOPERATIVA, without any penalty and without specifying the reason, within fourteen (14) days from the day of receipt of goods purchased on www.quoddesign.com It is not possible to change the selected product with another one.
To exercise the right of withdrawal, the Customer can edit and send via e-mail, to QUOD SOCIETÀ COOPERATIVA explicit statement of the decision to withdraw from the contract.
In order to comply the withdrawal period it is sufficient to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
Once exercised his withdrawal from the contract, the Customer must return the products to QUOD SOCIETÀ COOPERATIVA by handing them over to the carrier for shipment , , delivery paid by the Customer, within fourteen (14) days from the day he has announced to QUOD SOCIETÀ COOPERATIVA the decision to withdraw from the contract.
QUOD SOCIETÀ COOPERATIVA is NOT responsible for any delays of your package during delivery, QUOD SOCIETÀ COOPERATIVA has NO control over this. By placing an order with us, you accept the risk that your package may be delayed or damaged during shipment.
The right of withdrawal – besides compliance with the terms and conditions described above is exercised properly if fully complying with the following conditions:
• products must not have been used, worn, washed;
• products must be returned in their original packaging;
• returned products must be delivered to the shipping company within fourteen (14) working days from the date the Customer has communicated to QUOD SOCIETÀ COOPERATIVA the decision to terminate the contract;
• products must not be damaged.
If the Customer withdraws from this Agreement, following the procedures and the terms set out in this paragraph, he will be refunded of the payment made in favor of QUOD SOCIETÀ COOPERATIVA., without undue delay, not later than 14 days from the day that he informs the company QUOD SOCIETÀ COOPERATIVA regarding his decision to withdraw from the contract, using the same method of payment used for the initial transaction, at no additional cost.
The refund may be suspended until receipt of goods or up to the demonstration coming from the Customer of having sent back the goods, if earlier.
The deadline is met if the customer sends back the product prior to the expiration of the period of 14 days.
When the procedures and time limits for the exercise of the right of withdrawal are not met, as above, the Customer shall not be entitled to the refund of the money paid to QUOD SOCIETÀ COOPERATIVA Within 14 days from the date of forwarding of the e-mail in which the rejection of the return will be communicated to the Customer, the Customer can choose to be entitled, at his own expense, to get back the products in the conditions in which they were returned to QUOD SOCIETÀ COOPERATIVA, giving communication to QUOD SOCIETÀ COOPERATIVA. Otherwise, QUOD SOCIETÀ COOPERATIVA can keep the products in addition to sums already paid for their purchase.
If the conditions set out above are not met, the Customer shall not be entitled to full reimbursement of sums already paid to QUOD SOCIETÀ COOPERATIVA. He will be considered, in fact, responsible for the decrease in value of the returned goods. In this case, the refund will be provided less a percentage between 10 and 90 percent of the sums paid by the Customer at the time of purchase of the returned products, as may be specifically notified, via email, by QUOD SOCIETÀ COOPERATIVA.
Good return switch:
• any good switch will be approved by QUOD SOCIETÀ COOPERATIVA and the delivery paid by the Customer except in those cases where there was an error in sending the goods by QUOD SOCIETÀ COOPERATIVA.
www.quoddesign.com reserves the right to revise prices and details at any time without notice. All items are subject to availability, may happen that some of the item showed at our online store could not be anymore available, we apologize in advance for it.
Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and screen type of your computer.
11. APPLICABLE LAW AND SETTLEMENT OF DISPUTES
The General Conditions of Sale are governed by the Italian law and in particular by Legislative Decree 6 September 2005 No. 206 on consumer Chapter I ° “Of the consumers ‘rights in contracts’, with specific reference to the rules on distance contracts and by Legislative Decree No. 9 April 2003 No. 70 on certain aspects regarding electronic commerce.
This Agreement shall be interpreted and governed in accordance with Italian law.
Any dispute arising between QUOD SOCIETÀ COOPERATIVA and each end user, arising from the interpretation, validity and / or execution of these General Conditions, shall have sole jurisdiction of the Courts of Sassari.
12. AMENDMENT AND UPDATE
The General Conditions of Sale may be amended from time to time also in consideration of possible regulatory changes. The new General Conditions of Sale shall be effective from the date of publication on www.quoddesign.com